Cider Suite Studios (“Company,” “we,” “our”) provides creative production services including but not limited to film and video production, editing, motion graphics, photography, design, and related consulting. Services are delivered as outlined in project estimates, scopes of work, or contracts agreed upon in writing.

A deposit (typically 50%) is required to begin work unless otherwise stated.

Final payment is due upon delivery of agreed-upon work unless otherwise specified in writing.

Late payments may incur interest at 1.5% per month (or the maximum permitted by law).

Client is responsible for any bank transfer or processing fees.

Any out-of-pocket expenses (e.g., travel, rentals, permits, third-party licensing) required for the project will be pre-approved by the client and billed at cost plus a reasonable handling fee.

We use your information to improve our services and user experience.

Our services include a reasonable number of revisions as outlined in the project agreement. Additional revisions or changes outside the original scope will be billed at our standard hourly/daily rate.

If a project is canceled after work has begun, the deposit is non-refundable and additional time/expenses incurred will be invoiced. Rescheduling of shoots requires at least 5 business days’ notice or may incur rescheduling fees.

Raw footage, project files, and working materials remain the property of Cider Suite Studios unless otherwise agreed in writing.

Upon full payment, client receives usage rights to the final deliverables for the purposes outlined in the project scope.

Unless expressly restricted, Company retains the right to use completed work for self-promotion, reels, and portfolio purposes.

We respect client confidentiality. All sensitive information, materials, or trade secrets provided by the client will be kept confidential unless disclosure is required by law.

While every effort is made to meet project deadlines, Company is not liable for delays caused by events beyond our control (e.g., equipment failure, weather, illness, acts of God, client delays).

Company’s liability for any claim is strictly limited to the amount paid by the client for the services in question.

We are not responsible for consequential damages, lost profits, or business interruptions.

No warranties (express or implied) are given regarding the performance, success, or impact of the deliverables. All services are provided “as is.”

These Terms are governed by and construed under the laws of the State of Georgia, United States.

These Terms, along with any written project scope, estimate, or contract, constitute the entire agreement between Company and Client, and supersede all prior discussions or representations.

1. Information We Collect
We may collect the following information when you interact with our website or services:
Contact details you provide (name, email, phone number).
Messages submitted through our contact form.
Basic usage data (such as pages visited, time spent on site, and general browser/device details) through analytics tools.

2. How We Use Your Information
We use the information we collect to:
Respond to inquiries and provide services.
Communicate about projects, estimates, and updates.
Improve our website and offerings.
Comply with legal and regulatory obligations.
We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage & Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. While no system is 100% secure, we follow industry-standard practices to safeguard data.

4. Sharing of Information
We may share information only in these limited cases:
With trusted third-party vendors who help us operate (e.g., email providers, hosting services).
If required by law, regulation, or legal process.
To protect the safety, rights, or property of Cider Suite Studios or our clients.

5. Your ChoicesYou may request to update, correct, or delete your personal information at any time by contacting us at nick@cidersuitestudios.com.  If you no longer wish to receive communications, you can opt out by replying “unsubscribe” to our emails.

6. Retention
We keep client and contact information only as long as needed for the purposes stated above, or as required by law.

7. Children’s Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information from children.

8. Updates
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will reflect the most recent changes. Continued use of our website after updates indicates acceptance of the revised policy.

9. Cookies & Analytics
Our website may use cookies and similar technologies to improve your browsing experience and analyze how visitors interact with our site.
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Cookies are small text files stored on your device to remember your preferences and improve site functionality.

Analytics tools (such as Google Analytics) may collect anonymous information about website usage, such as which pages are visited, time spent on site, and general device/browser data.
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You can disable cookies through your browser settings, but some parts of our site may not function properly as a result.